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12th May 2019
08:49am BST
As a nation, we struggle a bit with confrontation. We'll go to town on Mary behind her back, but face-to-face? Sure, there's no point in starting an argument...
A skill we have honed to a fine art, however, is that of the passive-aggressive comment. (Did I mention you look tired today?)
We are at our passive-aggressive best when it comes to work emails. Here's some of our favourite phrases, and what they really mean.











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