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12th September 2018
04:23pm BST
Hundreds of thousands of customers could possibly be left without network coverage for a long time.
Eir Customers have taken to social media to complain about the coverage on the network with several customers stating that they can't make or receive phone calls or text.
Eir has confirmed that there is an "ongoing issue with the network" and that their technical team is currently working on it.
Hi Kate, currently there is an ongoing issue with the eir network. Our tech team is working on it. Apologise for the inconvenience. -Fathi
— eirCare (@eircare) September 12, 2018
We're currently experiencing intermitted mobile coverage issues which are affecting customers making calls. For more information, please go to https://t.co/y2BjuS0NmE
— eirCare (@eircare) September 12, 2018
"We are aware that some customers are currently experiencing issues with mobile coverage in various locations throughout the country. This is affecting customers when making calls," they said in a statement.
"This is currently under investigation and we hope to have a resolution very soon.
"If you have any queries on this or any other issue please feel free to chat with our online support teams at Web chat or contact our social media team on Facebook or Twitter
“Thank you for your patience during this time and apologies for the inconvenience."
In the last hour alone (3pm to 4pm) there has been over 500 complaints according to downdetector.ie about Eir coverage.
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